Shops Duty ManagerWe are looking for an Duty Manager to assist in overseeing the operation of one of our busy shops venues. As a Duty Manager you will be required support the Venue Manager to ensure the overall profits, success and smooth running of the venue by maintaining a fantastic memorable guest experience, which will delight our families. You will lead your team to deliver exceptional customer service and bring a refreshing outlook to our retail department.
The purpose of the role:
As a role model, lead and motivate your team to ensure exceptional customer service is delivered at all times
Have a proactive approach to sales and service, providing on the job coaching to help your team to provide a fast, friendly and efficient standard of service
Effectively implement sales strategies
Set high standards in team performance, leading by example to ensure that every opportunity to up sell is achieved
Effectively manage team rosters
Assisting the manager to ensure control of stock ordering, gross profit, team and rotas
Supporting the department with team selection and recruitment
Adhere to all H&S and Food Safety regulations
We are looking for candidates who:
Has previous experience in a similar role, preferably within a retail shops environment
Creates and environment for creativity and innovation
Previous cash handling experience
Strong communication skills
Committed team player
Have a problem solving attitude
The benefits of working with us:
Accommodation available in many of our resorts if you don’t live locally
20% off food in our restaurants and take away.
Subsidised food and drinks in our team diners.
Regular team incentives with great rewards.
Opportunity to earn up to £1,000 when you refer friends to join our great team
Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels
Use of Pool and many other Leisure facilities.
Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members.
Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
Team Member of the Month Awards
Instant Recognition schemes with great rewards through our busiest times
Long Service awards for permanent team members
We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team.
Ingoldmells, Skegness, Lincolnshire PE25 1NJ GBR
24 November 2021
1 January 2022