Shops Duty Manager

We are looking for a Duty Manager to assist in overseeing the operation of one of our busy shops venues. As a Duty manager you will be required support the Venue Manager to ensure the overall profits, success and smooth running of the venue by maintaining a fantastic memorable guest experience, which will delight our families. You will lead your team to deliver exceptional customer service and bring a refreshing outlook to our retail department.

The purpose of the role:

As a role model, lead and motivate your team to ensure exceptional customer service is delivered at all times
Have a proactive approach to sales and service, providing on the job coaching to help your team to provide a fast, friendly and efficient standard of service
Effectively implement sales strategies
Set high standards in team performance, leading by example to ensure that every opportunity to up sell is achieved
Effectively manage team rosters
Assisting the manager to ensure control of stock ordering, gross profit, team and rotas
Supporting the department with team selection and recruitment 
Adhere to all H&S and Food Safety regulations 

We are looking for candidates who:

Has previous experience in a similar role, preferably within a retail shops environment
Creates and environment for creativity and innovation 
Previous cash handling experience 
Self motivated 
Strong communication skills 
Committed team player 
Have a problem solving attitude 

The benefits of working with us:

Free use of many of the resort facilities and discounts off our food and retail outlets
Subsidised nursery facilities available on resort
Discounted Bourne Leisure holidays for you, your family and friends
Reward and recognition schemes including long service and team member of the month
Externally recognised qualifications to give you the opportunity to develop and progress  

We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team. 



Ingoldmells, Skegness, Lincolnshire PE25 1NJ GBR



Employment Status


Employment Type


Effective Date

1 July 2021

Expiration Date

27 July 2021