Ultimate Team Member
****LIVE IN ACCOMMODATION IS AVAILABLE WITH THIS ROLE****
Do you want a career working for one of The Times Best Big Companies in the UK?
Working as a dual role with the Catering and Accommodation departments; you will be responsible for cleaning to a high standard across our guest accommodation, and also looking after the guest's dining experience in our Restaurants
As a Butlin's team member you will be on the front line of delivering superior sales and service to our guests throughout both departments and you don't need to know how to juggle plates or make a bed as we will teach you pretty much all you need to know about this and the role in full.
The purpose of the role:
•Two shifts with the Accommodation Team and the remainder of the working week with the Catering
•Responsible for cleaning guest's rooms and apartments (assigned to you) ensuring high standards of cleanliness are met in line with company health and safety policy and Training standards.
•Reporting any defects in guest accommodation and communal areas to your Team Leader
•Welcoming and seating guests at tables
•Demonstrating impeccable menu knowledge and making recommendations
•Answering questions - accurately and politely
•Satisfying any/all needs of the guests - checking back with guests throughout their experience.
•Clearing away crockery and cutlery once a guest has left, cleaning and re setting the table for the next family.
•Performing opening, closing & side duties - setting up & breaking down restaurant, refilling condiments, cleaning cutlery, etc
•Full clean downs at the end of service including floors in the restaurant areas
•Delivering exceptional level of service to our guests, tailored to their individual needs
•Operate a till and handle financial transactions
What we are looking for:
•Exceptional eye for detail
•A passion for cleaning and looking after guests
•Great organisational skills and the ability to multitask
•Problem solving skills and attitude
•Strong communication skills
•Excellent customer service skills
•Ability to work under pressure
•Happy to work on own initiative and as part of a team
•Goal orientated and determination to succeed
•A flexibility towards hours and happy to work evenings and weekends and during our busy peak times.
The benefits of working with us:
•Free use of many of the resort facilities and discounts off our food and retail outlets
Subsidised nursery facilities available on resort
•Discounted Bourne Leisure holidays for you, your family and friends
•Reward and recognition schemes including long service and team member of the month
•Externally recognised qualifications to give you the opportunity to develop and progress
•There is limited live in accommodation available for 18 year olds and over with this role if relocating to the area.
We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team. So look no further ... www.butlinscareers.co.uk
Ingoldmells, Skegness, Lincolnshire PE25 1NJ GBR
17 June 2021
2 July 2021