We’re really excited to share that Butlin’s have been officially approved by the Department for Work & Pensions (DWP) as a Kickstart provider. Following an in-depth tender process, we have been awarded a total of 795 placements, with Butlin’s having 112 of these across the Parks and Hemel teams.

Kickstart is a brilliant Government scheme which provides funding to companies to create new job placements for 16 to 24-year olds on Universal Credit who are at risk of long-term unemployment.

As part of our tender process, we made a commitment to the DWP to provide the following:

  • The offer of a 6-month placement
  • A minimum of 25 hours per week
  • The creation of brand-new additional roles, that have come about due to the changing landscape across the UK and the pandemic
  • Complete wraparound care – to do this we have partnered with training provider, Lifetime who run our apprenticeships programmes. They will run a 6-month training programme to help these team gain valuable employability skills for the future

It’s being run by the DWP, so your local Jobcentre will be able to run you through the specific criteria, and help you find out whether or not you’re eligible.

To apply for this role please get in contact with your DWP / Universal Credit work coach and inform them that you want to be put forward for this opportunity

Resort Roles:

  • KICKSTART LIFEGUARD Click here for the full role description.

    Our Butlin’s resorts are currently recruiting Lifeguard’s for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    We truly believe that variety is the spice of life and on this placement you’ll have the opportunity to learn not just one new job but 3!

    The Lifeguard Placement will train you to become a qualified Lifeguard, Swimming Pool Receptionist and Changing Room Cleaner.

    If this is something that interests you here is what we’re looking for:

    – Firstly…. you’ll need to be a strong swimmer.
    There will be a pre-employment skills test in the water for all candidates that are progressed to interview stage.

    – We’re looking for candidates that are confident to talk to and assist our guests.
    You’ll need this skill poolside, at the reception and in the changing rooms.

    – You’ll need to be able to demonstrate that you can effectively supervise, communicate clearly and guide our guests.
    You’ll be required to observe a designated area of the swimming pool to ensure our guests are always safe and secure.

    – We’re also looking for someone who is calm under pressure.
    All areas of the swimming pool can become busy and you may be required to do multiple tasks at one time. Keeping a cool head in these moments will be key.

    – We think our pools at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Leisure, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals.

    – We will provide you with the necessary NPLQ and First Aid Qualification you’ll need in order to become a qualified lifeguard.

    Hours
    – Minimum 25hrs.
    – Optional 35 hours.
    – Accommodation may be available for candidates over 18 years old on a – 35 hrs contract.
    – Flexible working hours.
    – Dates and hours to be discussed.
    – With possibility of extra hours.

  • Kickstart Food and Beverage Hosts Click here for the full role description.

    Our Butlin’s resorts are currently recruiting Food & Beverage Hosts for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    In this role we will train you to become a host in one of our many cafes, bars or restaurants across the resort. You’ll be stationed at the venues entrance greeting our guests as they walk in.

    If this is something that interests you here is what we’re looking for:

    – A host with the most – someone who is friendly, warm and approachable.
    We want our guests to feel at ease the minute they enter the venue. The Hosts smiling face will be their first impression and at Butlin’s we always want to make it a good one. We know a great host can do that.

    – We’re looking for someone that is confident to talk to and assist our guests.
    This may be their first time to the venue, and they may need your support with knowing where to go and what to do. Being confident enough to introduce yourself in a clear manner and tell a guest how you can help them is the biggest part of this role.

    – We’re also looking for someone who is calm under pressure.
    The restaurants, bars and cafés can become busy and as the host you’ll be there to help manage any queues whilst keeping them entertained as the guests wait. We know the queue will go down and everyone will get in but keeping a cool head in these moments will be key.

    – As a host you’ll need to be able to problem solve.
    Despite the best laid plans, we know that sometimes things go wrong and it’s at these times that we need our Butlin’s team to be confident enough to offer solutions and help solve problems.

    – We think our cafes, bars and restaurants at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Food & Beverage, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals, including food safety standards.

    Hours
    – Minimum 25hrs.
    – Optional 35hrs contract available.
    – Accommodation may be available for candidates over 18 years old on a 35 hrs contract Flexible working hours.
    – Dates and hours to be discussed With possibility of extra hours.

  • Kickstart Multi-Skilled Team Click here for the full role description.

    Our Butlin’s resorts are currently recruiting Multi-skilled Assistants for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    No two days are likely to be the same if you’re a Multi-skilled Assistant and on this placement you’ll have the opportunity to learn not just one new job but 2 or maybe even 3!

    We’ll train you to become a Waiter/Waitress in one of our restaurants, a Cleaner for our guest accommodation or venues across resort and/or a Funfair Assistant too

    If this is something that interests you here is what we’re looking for:

    – We’re looking for candidates that are confident to talk to and assist our guests.
    All of these roles will be required to interact with our guests but in particular the Waiter/Waitress and Funfair Assistant roles will require someone who can comfortably start a conversation, maintain eye contact and talk to the guests as they queue up for a ride, or are seated at their table or require serving in one of our restaurants

    – You’ll need to be able to demonstrate that you have a ‘can do’ attitude.
    In all these areas it’s likely to be busy and even sometimes demanding. Having a team of people who are willing to learn, work hard, get stuck in and roll up their sleeves will ensure that together we get the job done and our guests are satisfied

    – We’re also looking for someone who has great attention to detail.
    Our guests deserve their rooms to be clean and fault free every time and we know that this can only be successfully achieved if our team members know how to clean and will also look out for anything else that needs that extra bit of TLC
    And, on our funfair the attention to detail is all about the health and safety of our guests. Our team members need to be constantly observing the rides and the guests to ensure they are safely onboard and ready to have fun.

    – We think our restaurants, guest accommodation and our traditional funfair at Butlin’s is something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in leisure and hospitality, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals.

    Hours
    – Minimum 25hrs.
    – Option of 35 hrs contract.
    – Accommodation may be available for candidates over 18 years old on a 35hrs contract.
    – Flexible working hours.
    – Dates and hours to be discussed. With possibility of extra hours

  • Kickstart Leisure Team Click here for the full role description.

    Our Butlin’s resort in Skegness are currently recruiting Leisure Operators for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    In this role we will train you to become a team member in our Leisure team with an opportunity to impact the guest experience in the following areas:
    – Operating rides on our funfair and interacting with our families
    – Working in our soft play facility
    – Assisting with delivery of all other leisure activities.

    If this is something that interests you here is what we’re looking for:

    – A team member who will put the guest that the heart of everything they do.
    We want our guests to feel safe, secure and to enjoy an appealing environment from the moment they arrive on resort for their holiday. This will include the time spent in the fun and sometimes high energy leisure activities that our guests choose to participate in whilst on holiday.

    – We’re looking for someone that is confident to talk to and assist our guests.
    This may be the guests first time to the resort, and they may need your support with knowing where to go and what to do. Being confident enough to introduce yourself in a clear manner and tell a guest how you can help them is a big part of all roles on resort.

    – We’re also looking for someone who is high-spirited and fun loving
    We are passionate about creating holiday memories that will last and we want you to take pride in your work and contribute to the guest enjoyment by delivering a high-spirited and fun-loving experience.

    – As a part of our team you’ll need to be able to problem solve.
    Despite the best laid plans, we know that sometimes things go wrong and it’s at these times that we need our Butlin’s team to be confident enough to offer solutions and help solve problems.

    – We think our resorts at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Leisure, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals, including food safety standards.

    Hours
    – Minimum 25hrs.
    – Accommodation may be available for candidates over 18 years old on a 35 hrs contract.
    – Flexible working hours.
    Dates and hours to be discussed.
    With possibility of extra hours.

  • Kickstart Resort Safety Click here for the full role description.

    Our Butlin’s resort in Skegness are currently recruiting Resort Safety Team for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    In this role we will train you to become a team member in our Safety team with an opportunity to impact the guest experience in the following areas:
    – Door hosting
    – Resort and venue patrols
    – Assisting with First Aid
    – General duties relating to keeping our resort, team and guest safe and secure always
    – Potential of SIA qualification

    If this is something that interests you here is what we’re looking for:

    – A team member who will help us to keep safety and security our number one priority.
    We want our guests to feel safe, secure and to enjoy an appealing environment from the moment they arrive on resort for their holiday. This will include everything from their warm welcome at the resort entrance, their time in the high-energy entertainment venues or time relaxing in other areas of the resort.

    – We’re looking for someone that is confident to talk to and assist our guests.
    This may be the guests first time to the resort, and they may need your support with knowing where to go and what to do. Being confident enough to introduce yourself in a clear manner and tell a guest how you can help them is a big part of all roles on resort.

    – We’re also looking for someone who will put the guest at the heart of everything they do.
    We are passionate about creating holiday memories that will last and we take pride in our work and do our very best to contribute to deliver a high-spirited and fun-loving holiday experience for all.

    – As a part of our team you’ll need to be able to problem solve.
    Despite the best laid plans, we know that sometimes things go wrong and it’s at these times that we need our Butlin’s team to be confident enough to offer solutions and help solve problems.

    – We think our resorts at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Leisure, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals, including food safety standards.

    Hours
    – Minimum 25hrs.
    – Accommodation may be available for candidates over 18 years old.
    – Flexible working hours.
    – Dates and hours to be discussed.

  • Kickstart Resort Safety Team Click here for the full role description.

    Our Butlin’s resort in Skegness are currently recruiting Resort Safety Team for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    In this role we will train you to become a team member in our Safety team with an opportunity to impact the guest experience in the following areas:

    – Door hosting
    – Resort and venue patrols
    – Assisting with First Aid
    – General duties relating to keeping our resort, team and guest safe and secure always
    – Potential of SIA qualification

    If this is something that interests you here is what we’re looking for:

    – A team member who will help us to keep safety and security our number one priority.
    We want our guests to feel safe, secure and to enjoy an appealing environment from the moment they arrive on resort for their holiday. This will include everything from their warm welcome at the resort entrance, their time in the high-energy entertainment venues or time relaxing in other areas of the resort.

    – We’re looking for someone that is confident to talk to and assist our guests.
    This may be the guests first time to the resort, and they may need your support with knowing where to go and what to do. Being confident enough to introduce yourself in a clear manner and tell a guest how you can help them is a big part of all roles on resort.

    – We’re also looking for someone who will put the guest at the heart of everything they do.
    We are passionate about creating holiday memories that will last and we take pride in our work and do our very best to contribute to deliver a high-spirited and fun-loving holiday experience for all.

    – As a part of our team you’ll need to be able to problem solve.
    Despite the best laid plans, we know that sometimes things go wrong and it’s at these times that we need our Butlin’s team to be confident enough to offer solutions and help solve problems.

    – We think our resorts at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Leisure, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals, including food safety standards.

    Hours
    – Minimum 25hrs.
    – Flexible working hours.
    – Dates and hours to be discussed.
    – With possibility of extra hours.

    Business & Role Overview
    – You will be joining a high successful high performing team on a 6-month placement through the new Kickstart scheme. To deliver the best experience to every guest every time and highlight areas that may enhance the guest and team experience.
    – On this role you will use your upbeat personality and extraordinary ability to support the organisation to create memories that last a lifetime.
    The ideal candidate will successfully progress in the role and take part in a professional development programme tailored to develop your skill sets to support you on your development.

Butlin’s Hemel Roles: 

  • Kickstart Holiday Advisors Click here for the full role description.

    Butlin’s are currently recruiting for Holiday Advisors for a fixed term placement as part of the Governments ‘Kickstart’ Scheme which is eligible to all 16 to 24-year olds.

    In this role we will train you to become a team member in our Hemel Hempstead Contact Centre with an opportunity to positively impact the guest experience in the following areas:

    – Working as part of the sales team you will learn to support our guests with the booking of their break, promoting upgrades, answering questions and taking payments.

    If this is something that interests you here is what we’re looking for:

    – A team member who will put the guest that the heart of everything they do.
    A person who likes people. The range of calls are diverse so you never know quite what the next enquiry will be, keeping the role exciting and one that you can really enjoy! We are all about having a clear understanding of our guests needs and then using our product knowledge to focus on tailor made and personalised experiences for every guest.

    – We’re looking for someone that is confident to talk to and assist our guests.
    A good listener with the ability to be empathetic and fully understand the guests needs. A great tone of voice and an ability to lead in engaging conversations. We are looking for team members who will be willing to go the extra mile and ensure that we find the perfect holiday for every guest.

    – We’re also looking for someone with plenty of energy and enthusiasm
    To support every guest in every step of their Butlin’s journey and help them to buy what’s right for them and their family. Plenty of enthusiasm and a willingness to see things through to completion ensuring our guests feel satisfied and fully supported and that they have made the right decision to buy a holiday at Butlin’s.

    – As a part of our team you’ll need to be able to problem solve.
    A problem-solving attitude, a desire to be helpful and offer solutions to meet the guests needs, good attention to detail is also very important, as is being computer confident.

    – We think our resorts at Butlin’s are something special and we know our guests love to keep returning to them as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.

    Experience
    – No previous experience required, as this opportunity is a work experience placement with opportunity to develop and grow. If you have the right attitude, we can provide the skills!

    Qualifications
    – This role is the perfect introduction for a long-term career in Facilities, we will provide full training and induction, ongoing mentoring, feedback and training development throughout the season and assist you to work towards your goals, including food safety standards.

    Hours
    – Minimum 25hrs.
    – Flexible working hours.
    – Dates and hours to be discussed.
    – With possibility of extra hours.

    Business & Role Overview
    – You will be joining a high successful high performing team on a 6-month placement through the new Kickstart scheme. To deliver the best experience to every guest every time and highlight areas that may enhance the guest and team experience.
    – On this role you will use your upbeat personality and extraordinary ability to support the organisation to create memories that last a lifetime.
    – The ideal candidate will successfully progress in the role and take part in a professional development programme tailored to develop your skill sets to support you on your development.

You apply
Once you have been referred by the DWP, they will give you a link to apply for our roles. This link will take you back to this website where you will make your profile and send your CV.

We review
Once you have applied, one of our team will be in contact to arrange your interview.

Interview
The recruitment process is simple and will be an easy one step getting to know you interview, we know you may not have many skills or experience. This is what this scheme is for so we can help you to learn and gain employment skills.

How we will support you

Butlin’s know that wellness and support are key to our team and in these roles, like all of our roles you will have non stop support to help you develop.

As part of our promise to the DWP of our training and employment skills, Butlin’s have partnered with Lifetime support to run a six month course. All Kickstart candidates will have a dedicated training coach and planned programme. Please see below for an example plan of your programme. These sessions will be run virtually with a learning journal to track your progress.

Please see below an example of your training programme *subject to change

Virtual Classroom Sessions Objectives
Module 1 Introduction and understanding the Kickstart scheme I understand the Kickstart scheme and my learning plan
I understand the Kickstart scheme and my learning plan
I understand my support networks and expectations
Goals, Aspirations & Reflective Journals I am able to identify and define my goals and aspirations
I can define and complete a SWOT analysis
I am able to explain the purpose and benefit of reflective journals
Module 2 Strength, Opportunities & Targets I am able to interpret my own SWOT analysis
I am able to explain SMART targets
I have defined my own SMART targets
PDP & CPD I am able to explain what a Personal Development Plan is
I am able to define Continued Professional Development
I am able to explain how a PDP and CPD can support my development
Module 3 Communication Skills I am able to define Active Listening
I am able to explain communication barriers and how to overcome them
I can identify ways to develop my questioning skills
Teamwork I am able to explain the team Teamwork
I can identify and explain the importance of teamwork
I can explain how I can work effectively as part of a team